Interactive Brokers (IBKR) is committed to facilitating the accessibility and usability of its web and mobile-based offerings for all visitors, including those with disabilities.
As part of this commitment, IBKR has taken steps to comply with the requirements set out in the European Accessibility Act (Directive (EU) 2019/882). The European Accessibility Act requires that IBKR and other service providers to facilitate the foreseeable use of their service by persons with disabilities by:
- Providing information, in the following manner:
- making the information available via more than one sensory channel;
- presenting the information in an understandable way;
- presenting the information to users in ways they can perceive;
- making the information content available in text formats that can be used to generate alternative formats that can be presented in different ways by the users and via more than one sensory channel;
- presenting in fonts of adequate size and suitable shape, using sufficient contrast, and adjustable spacing between letters, lines and paragraphs;
- supplementing non-textual content with an alternative presentation of that content;
- providing electronic information needed in the provision of the service in a consistent and adequate way by making it perceivable, operable, understandable and robust;
- Making websites, including the related online applications, and mobile device-based services, including mobile applications, accessible in a consistent and adequate way by making them perceivable, operable, understandable and robust;
- Where available, support services (help desks, call centres, technical support, relay services and training services) should provide information on the accessibility of the service and its compatibility with assistive technologies, in accessible modes of communication;
- Providing identification methods, electronic signatures, security, and payment services which are perceivable, operable, understandable and robust; and
- Ensuring that information is understandable, without exceeding a level of complexity superior to level B2 (upper intermediate) of the Council of Europe’s Common European Framework of Reference for Languages.
IBKR operates an automated global electronic brokerage business that provides access to over 160 exchanges world-wide and offers clients high-speed execution at low commission rates. These services can be accessed through the following platforms, which are designed and maintained in accordance with the EN 301 549 Standards, ensuring their accessibility:
- IBKR website;
- IBKR Client Portal;
- IBKR Global Trader; and
- IBKR Mobile.
IBKR conducts periodic monitoring and reviews of its services and platforms in a manner designed to confirm that they remain accessible to clients in accordance with the EN 301 459 Standards.
If you identify or experience a potential accessibility issue while using our services, please contact Client Services.